Aesthetic Medical Assistant
JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, and Westchester (Opening Soon!), with additional locations in the works as well.
Prepare all services trays, products, and equipment according to the daily schedule. Ensure all devices are prepared and operational ahead of time. Prepare the treatment room before and after each client Completion of consistent and quality before & after photography Provide hands-on assistance during services, including but not limited to applying numbing cream, applying pressure and ice packs, using the vibrating handpiece, and other techniques to facilitate a high level of patient care Provide information on JECT’s offerings, including services, memberships, and packages. Answer questions regarding pricing and/or aftercare (deferring to a provider if necessary). Complete and maintain accurate required medical documentation: intake forms, consent forms, medical history, medical records Maintenance of client profiles across all systems, including recording notes after all interactions with the client Participate in inventory checks of medical products and supplies, notifying operations team of low-stock items Comply with company protocols, policies, and relevant health and safety requirements Successfully complete JECT Academy, the comprehensive medical aesthetics training program
Radiate JECT’s mission to ‘empower all people to look and feel their best’ Passionate about medical aesthetics, continuously self-educating to stay informed on current trends Team Player – willingness to get hands dirty and participate in any tasks that need extra hands regardless of how small Brand Ambassador – be proactively positive about JECT inside the stores and out Demonstrate empathy and care in a client-focused environment Manage client feedback in a sensitive and reasonable manner Strong conflict and problem resolution skills Excellent customer service, communication, and time management skills Adopt a positive and proactive mindset Detail-oriented Strong desire and ability to work in a team, coaching and mentoring new starters as needed Exhibit a high level of professionalism when interacting with clients, employees, and management Proficiency with EMR and other software systems Ensure confidentiality of sensitive information in compliance with HIPAA
2+ years experience in a client-facing role Experience in medical aesthetics or similar industry is highly advantageous Genuine interest and desire to pursue a career within the medical aesthetics field Accountable, Available, and Adaptable for scheduled shifts Must be available for days, evenings, weekends, and extended store hours where required
Competitive Compensation Paid Time Off (Vacation & Sick) Retirement Plan (401k) Healthcare Plan (Medical, Dental & Vision) Access to JECT Academy training and educational content Exclusive opportunity to attend training and/or educational sessions Generous employee discounts on JECT services and products